Ultimate FAQ – WordPress FAQ and Accordion Plugin

Description

Easily create FAQs and add them to any page on your site. The responsive accordion display fits seamlessly into any site and provides a great FAQ user experience on any device.

FAQ Demo

The plugin includes Gutenberg blocks as well as shortcodes, so you can display your FAQs on any page, no matter which page editing system you are using. We also include several patterns, so you can integrate your FAQs directly into your block-based theme.

Key Features

  • Create unlimited FAQs
  • Create unlimited FAQ categories and tags
  • Easy-to-use Gutenberg blocks to display your FAQs anywhere
  • FAQ shortcodes for extra flexibility
  • Responsive accordion layout that will fit any site and any device
  • FAQ schema structured data
  • Ordering and sorting options for your FAQ page
  • Group FAQ options
  • Translation ready (all strings localized and .pot file included)
  • Insert custom CSS to style your FAQ layout

Ultimate FAQ is very user friendly and comes with a walk-through that runs automatically when you activate the plugin and will help you create your first FAQs and set key options!

FAQ Structured Data

The plugin includes full FAQPage and FAQ schema structured data markup, in LD+JSON format. So, when your page is indexed, Google will know it’s an FAQ page and can list it accordingly in search results.

Additional FAQ Features

  • Widgets to display a list of specific FAQs, as well as for recent and popular FAQs
  • Choose what elements show for each FAQ (e.g. categories, tags, author, date, etc.)
  • FAQ statistics and view count
  • Allow people to comment on individual FAQs
  • And more!

Advanced FAQ Search (Requires Premium)

In order to make it as easy as possible for your visitors to find the information they are looking for, the premium plugin comes with a built-in FAQ search form

  • Easily add the FAQ search form to any page via block or shortcode.
  • Uses asynchronous requests to search your whole database of FAQs in real time, without having to reload the page.
  • Includes option to display your FAQs on the initial page load
  • And an option to auto-complete FAQs as you type in the search form

Combining these features allows you to create one page that serves as both your FAQ page and your search page. The experience couldn’t be any easier for your visitors.

FAQs for WooCommerce (Requires Premium)

The premium version of the Ultimate FAQs plugin comes with WooCommerce integration, so you can easily add FAQs to your product pages.

  • Add an FAQs tab to product pages
  • Responsive accordion layout that fits seamlessly into any product page
  • Create an FAQ category that matches the name of a product or category in your WooCommerce and it will automatically show!
  • Alternatively, manage product FAQs directly from the product edit screen

Ultimate FAQ Premium

The premium version of this plugin also comes with the following great features:

  • Several custom-designed responsive FAQ layouts and styles
  • Choose from 15 toggle icon sets for your frequently asked questions
  • WP Forms Integration
  • Share FAQs on social media
  • Select animation options
  • Drag and drop precise ordering of FAQs
  • Add additional custom fields to your FAQs, such as a text area, file, link, date and more
  • SEO-Friendly FAQ, category and tag permalinks
  • Add an FAQ submit form to your site, so visitors can suggest their own FAQs and also (optionally) answers
  • Admin notification for new FAQ submissions
  • Bulk import FAQs from a spreadsheet
  • Export FAQs to spreadsheet
  • Export all FAQs to a PDF to (e.g. to create a user manual)
  • Advanced FAQ styling options
  • Change the FAQ permalink slug base
  • Labelling options

For further information and purchasing options, please visit our WordPress FAQ plugin homepage.

** We are also pleased to offer a free 7-day trial of the premium version, which you can use to test out features like the FAQ search form, custom fields and styling options before buying! **

Customize Your FAQs with the Included Template System

Ultimate FAQ is built on a series of templates, such that everything that displays on the front end of the plugin can be customized by creating your own template files (to modify and/or overwrite the existing templates files). This gives you a powerful and non-destructive way to custmoize the look and functionality of the FAQs to your exact needs. More info about this can be found in our documentation.

FAQ Blocks

  • Display FAQs: Display all FAQs, or only specific categories using the block attributes
  • Popular FAQs: Displays a number of the most viewed FAQs (5 unless specified)
  • Recent FAQs: Displays a number of the most recently added FAQs (5 unless specified)
  • Search FAQs: Display a search form that allows users to find FAQs with a specific string in the title or body of the FAQ post (premium)
  • Submit FAQ: Display a form that allows users to submit FAQs of their own and, if enabled, enter an answer to their submitted question as well (premium)

FAQ Shortcodes

  • [ultimate-faqs]: Display all FAQs, or only specific categories using include_category and exclude_category attributes (both take a comma-separated list of category slugs)
  • [popular-faqs]: Displays a number of the most viewed FAQs (5 unless specified)
  • [recent-faqs]: Displays a number of the most recently added FAQs (5 unless specified)
  • [select-faq]: Display specific FAQ posts, using the attributes faq_name, faq_slug and faq_id which take comma-separated lists of FAQ post names, slugs and ids respectively
  • [ultimate-faq-search]: Display a search form that allows users to find FAQs with a specific string in the title or body of the FAQ post (premium)
  • [submit-question]: Display a form that allows users to submit FAQs of their own and, if enabled, enter an answer to their submitted question as well (premium)

For help and support, please see:

Screenshots

  • FAQ demo page - Default display style
  • Example of the "Contemporary" FAQ display style
  • Example of the "Block" FAQ display style
  • Example of the "Border Block" FAQ display style
  • Example of the "Minimalist" FAQ display style
  • Example of the "List" FAQ display style
  • The AJAX FAQ search feature in use
  • WooCommerce product page with "FAQs" tab
  • Simple user submitted FAQs form
  • Example of FAQ page with custom FAQ font icons
  • FAQ with comments enabled
  • FAQ with ratings enabled
  • FAQ with post author and date displayed
  • FAQ social sharing
  • Mobile view of FAQs
  • Adding the FAQ block to a page.
  • View of the FAQ edit screen, including custom fields.
  • FAQ tab in WooCommerce product edit
  • Ultimate FAQs plugin dashboard
  • Admin area showing all FAQs with their number of views as well as their categories
  • FAQ Categories
  • FAQ Order table
  • Creating/editing custom fields
  • Styling area of the Settings page

Blocks

This plugin provides 5 blocks.

  • Display FAQs
  • Search FAQs
  • Submit FAQ
  • Recent FAQs
  • Popular FAQs

Installation

  1. Upload the ‘ultimate-faqs’ folder to the ‘/wp-content/plugins/’ directory
  2. Activate the plugin through the ‘Plugins’ menu in WordPress

or

  1. Go to the ‘Plugins’ menu in WordPress and click ‘Add New’
  2. Search for ‘Ultimate FAQ’ and select ‘Install Now’
  3. Activate the plugin when prompted

Getting Started

After activating the plugin, a walk-through will run automatically, which will help you to create your first FAQs and to set a few key options.

For more info on installing and activating the plugin, and on the walk-through, please see here: https://doc.etoilewebdesign.com/plugins/ultimate-faq/user/getting-started/install

For help and support, please see:

FAQ

Is there a shortcode to display FAQs?

Yes, you can use the [ultimate-faqs] shortcode. For more info, see here.

Is there a Gutenberg block to display FAQs?

Yes, you can search for the Display FAQs block. Alternatively, you’ll find it in its own block category/section called Ultimate FAQs. For more info, see here.

What are all the available blocks and shortcodes?

For a complete list of blocks and shortcodes, and their associated parameters/attributes, please see here.

Can I have multiple FAQ pages with different FAQs on each

Yes. For this, we would recommend assigning your FAQs to different categories and then using the shortcode to include only the category you want on each page. For more info, see here.

How do I sort the order of my FAQs?

The FAQs can be sorted by title, created date or modified date. The FAQ categories can be sorted by name, slug or count. If you are using the premium version, there is also a drag-and-drop table that can be used for precise ordering. For more info, see here.

Can I translate my FAQs?

Yes, the plugin uses a custom post type and all the strings/labels are localized in the code. For more information on plugin translation, please see here.

Is this compatible with WPML?

Yes, the plugin uses a custom post type and taxonomies. As such, if you enable our post type in the WPML settings, you’ll be able to create translations of your FAQs, categories and tags. As well, all the strings/labels are localized in the code. As such, they will be picked up by WPML’s String Translation tool for easy direct translating.

For more info on translating the plugin, please see here.

The individual FAQ page isn’t displaying correctly

For the FAQ single post pages, it would be your theme that controls the look and layout. Because the FAQs are a custom post type, the single post page for FAQ posts would, by default, make use of your theme’s single.php template file. If you’d like to modify the single post page for FAQs, we’d suggest duplicating your single.php file and creating one specifically for our post type, as discussed here. Our post type is called ufaq, so you’d want to call your template file single-ufaq.php.

Can I hide my FAQ categories?

Yes, you can choose to display or hide FAQ categories on the FAQ settings page.

How can I make my FAQs sharable over social media?

On the FAQ premium settings page you can choose to link to twitter, facebook and more!

How do I make my FAQs searchable?

You can use the premium shortcode, [ultimate-faq-search], which displays an AJAX FAQ search form. You can use the “Auto-Complete Titles” option to have a list of all matching FAQ questions pop up when a user has typed 3 or more characters.

Can I display all FAQs on pageload using the [ultimate-faq-search] shortcode?

You can add the attribute “show_on_load” to the shortcode, and set it to “Yes” to display all FAQs when the page first loads.

How do I add FAQs to a WooCommerce product page with the premium version?

You can add FAQs for either a specific product or for a WooCommerce category.

For a specific product, create an FAQ category with the same name as the product, and then select that category for all of the FAQs you want included on your product page.

For a category of WooCommerce products, create an FAQ category with the same name as the WooCommerce category, and then select that category for all of the FAQs you want included on your product page.

How do I customize my FAQs, for example, to change the font?

You can customize the plugin by adding code to the Custom CSS box on the FAQ settings page, go to the “Custom CSS” box. For example to change the font you might want to add something like:

.ufaq-faq-title h4, .ufaq-faq-category-title h4 {font-family:”Palatino Linotype”, “Book Antiqua”, Palatino, serif;}

You can also use the “Styling” area of the “Options” tab if you’re using the premium version, which has a built-in color picker for FAQ color fields and more!

What is enabled in the premium version?

For more info about the premium version, please see here: https://doc.etoilewebdesign.com/plugins/ultimate-faq/user/premium/benefits

For help and support, please see:

Reviews

24, Payares de 2023
Tried 2 or 3 plugins before stumbling apon this one which does exactly what I needed! The short codes are super helpful and very configurable 🙂
22, Ochobre de 2023 2 replies
Don't buy paid version. They will use your credit card automatically and no chance to cancel. And when you contact by Email, no response. Until you give up your credit card. And "Lifetime Single Site" is fake, it will charge every 6 month.
10, Ochobre de 2023
Very customizable plugin. Great support team, I worked with Jack and Tony. My team wanted a specific look and Tony from the FAQ support team went above and beyond to help me achieve the design for them.
6, Setiembre de 2023
I've only been using it for a few days but it does the job and is easy to use.
24, Agostu de 2023
Ultimate FAQ is readily customizable. I ran into problems when my theme customization conflicted with the way I wanted the FAQs to display. Within a few hours, Tony had provided a CSS solution for me. This level of service was very impressive.
Read all 396 reviews

Contributors & Developers

“Ultimate FAQ – WordPress FAQ and Accordion Plugin” is open source software. The following people have contributed to this plugin.

Contributors

“Ultimate FAQ – WordPress FAQ and Accordion Plugin” has been translated into 5 locales. Thank you to the translators for their contributions.

Translate “Ultimate FAQ – WordPress FAQ and Accordion Plugin” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

2.2.10 (2023-11-07)

  • Tested for WordPress 6.4 compatibility/support.

2.2.9 (2023-08-23)

  • Tested and declaring compatibility with WooCommerce High-Performance Order Storage.

2.2.8 (2023-08-08)

  • Tested for WordPress 6.3 compatibility/support.

2.2.7 (2023-07-31)

  • Added the ability to record/track which search terms have been entered and the frequency of each.
  • Switched the “Include Category” parameter for the blocks to be checkboxes, via which you can select which categories to include, instead of a text input.
  • Added an option to disable permalink pages.
  • Switched the walk-through page creation to set the “FAQs Page” option equal to the created page rather than create the page with the [ultimate-faqs] shortcode in it.
  • Fixed an issue with font size for toggle symbol (from the styling settings) not being correctly applied.
  • Fixed FAQ preview not showing for search block when show on load parameter was set to yes.
  • Updated version of PHPSpreadsheet.

2.2.6 (2023-03-31)

  • Updated blocks for compatibility with WordPress 6.2.

2.2.5 (2023-03-02)

  • Corrected an issue causing the FAQ ratings to not increment when clicked.
  • Updated jQuery UI CSS and associated image assets.

2.2.4 (2023-01-04)

  • Fixes a potential fatal error on the settings page.

2.2.3 (2023-01-03)

  • Update to the settings page to correct an issue that could cause an error to display for checkbox options.
  • Updating a couple typos and incorrect link URLs in the dashboard/admin.

2.2.2 (2022-12-08)

  • Update to remove warning notice that was sometimes displaying on the FAQ search page if certain parameters were not defined.

2.2.1 (2022-12-08)

  • Updated an incorrect link URL in the admin.
  • Plus the following from 2.2.0:
  • Added new tutorial videos to the settings pages that explain and show what each option does.
  • Added quick links to the admin about page to re-run the walk-through, view tutorial videos and suggest a feature.
  • Added new parameters to the Display FAQs block and the ultimate-faqs shortcode that let you enable/disable FAQ accordion and category accordion.
  • Updated dropdown block parameters to have a default value.
  • Accessibility updates (e.g. for the Expand button and the FAQ search label).
  • Tested with PHP 8.1.
  • Updated the export class for PHP 8 compatibility.

2.2.0 (2022-12-08)

  • Added new tutorial videos to the settings pages that explain and show what each option does.
  • Added quick links to the admin about page to re-run the walk-through, view tutorial videos and suggest a feature.
  • Added new parameters to the Display FAQs block and the ultimate-faqs shortcode that let you enable/disable FAQ accordion and category accordion.
  • Updated dropdown block parameters to have a default value.
  • Accessibility updates (e.g. for the Expand button and the FAQ search label).
  • Tested with PHP 8.1.
  • Updated the export class for PHP 8 compatibility.

See changelog for all versions.