Documentation-only update: the installation steps now start with the setup wizard. No code changes.<\/p>","2.12.0":"
New: enquiry and booking forms, a Requests inbox, business hours with an offline mode, and an AI that knows whether you are open. Everything is off until you set it up under Forms & Hours.<\/p>","2.11.0":"
New: Conversations inbox, quick-question buttons (no AI cost), proactive greeting, page awareness; much faster knowledge search. If you use OpenAI for semantic search, re-index once (Knowledge Base page).<\/p>","2.10.1":"
Documentation-only update: shortens the plugin description so it is no longer truncated on WordPress.org. No code changes.<\/p>","2.10.0":"
New: "AI Chat" Gutenberg block and Elementor widget. Also fixes Plugin Check findings from 2.9.0.<\/p>","2.9.0":"
New: setup wizard, business facts, "Talk to a person" button, plain-language alerts when the chat stops working (bad key \/ no credit), answer cache, budget caps for WooCommerce bots, WordPress privacy tools, Bengali chat labels.<\/p>","2.8.0":"
New: source citations, usage & budget caps, real streaming for OpenAI\/Claude\/Gemini\/DeepSeek, cloud embeddings, knowledge-gap report, lead capture & weekly summary. Also fixes the Knowledge Base page clearing API keys on save, and removes the unused Freemius SDK.<\/p>","2.5.0":"
New: Ask This Site \u2014 enable one toggle in Knowledge Base settings and the AI automatically learns your site's own posts\/pages, no manual document upload needed.<\/p>","2.4.1":"
Fix: fresh installs no longer silently fail against a default Ollama\/localhost provider \u2014 default is now OpenAI with a clear setup notice. Also fixes internal error messages leaking to public chat visitors.<\/p>","2.4.0":"
Major release: WooCommerce Order\/Product\/Return bots, Smart Product Finder, and "Ask Your Store" admin AI \u2014 all formerly Pro-only \u2014 are now free. Also fixes a No-Storage Mode bug on streaming chat.<\/p>","2.3.2":"
Fix: RAG count queries now show correct items. Embedding timeout reduced for faster responses. New Copy & Download buttons on AI messages.<\/p>","2.3.0":"
New: Knowledge Base (RAG) \u2014 upload PDF documents and let the AI answer questions from your own data.<\/p>","2.0.0":"
Major release: 8 new security features \u2014 Access Restriction, IP Blocklist, Word Filter, Prompt Injection Detection, No-Storage Mode, Math Captcha, Abuse Alert, Message Length Limit.<\/p>","1.0.31":"
New: Webhook support \u2014 POST to any URL after each AI response. JSON payload + optional HMAC signature. Settings \u2192 Webhook.<\/p>","1.0.30":"
New: Multiple Bot Profiles \u2014 named configurations loaded via profile="slug" shortcode attribute.<\/p>","1.0.29":"
New: Shortcode Builder admin page \u2014 configure chatbot visually, get shortcode instantly. No typing required.<\/p>","1.0.28":"
New: Context window setting (1\u201320 messages) to control AI memory per request. Lowers token cost on long chats.<\/p>","1.0.27":"
New: Read Aloud (TTS) \u2014 speaker button on AI messages, uses browser SpeechSynthesis, no external service.<\/p>","1.0.26":"
New: GDPR Consent Gate \u2014 cookie-based consent banner before chat starts. Configurable text. Enable in Settings \u2192 UI.<\/p>","1.0.25":"
New: Fullscreen mode \u2014 expand button in topbar, Escape to exit.<\/p>","1.0.24":"
New: Session search box in sidebar \u2014 filter conversations by title, client-side, instant.<\/p>","1.0.23":"
New: Message feedback (\ud83d\udc4d\/\ud83d\udc4e) on AI responses. Ratings tracked in DB and shown in Analytics.<\/p>","1.0.22":"
New: Copy button on AI messages \u2014 hover to reveal, click to copy to clipboard.<\/p>","1.0.21":"
New: Message timestamps (HH:MM) displayed next to each message label.<\/p>","1.0.20":"
New: Stop button cancels AI response mid-stream; Regenerate button re-runs the last query.<\/p>","1.0.19":"
Improved typing indicator: smooth 3-dot animation replaces the hourglass bubble for a cleaner, more familiar chat UX.<\/p>","1.0.18":"
New feature: Analytics Dashboard \u2014 total chats, messages, 7-day chart, top provider. Admin only.<\/p>","1.0.17":"
New feature: Floating Chat Widget \u2014 fixed launcher button on every page, opens a slide-up chat panel.<\/p>","1.0.16":"
New feature: Conversation Export \u2014 download button saves current chat as a .txt file.<\/p>","1.0.15":"
New feature: Voice Input \u2014 microphone button with Web Speech API, transcribes speech into the chat input.<\/p>","1.0.14":"
New feature: Color Customization \u2014 accent, user bubble, and AI bubble colors via color pickers in Settings \u2192 UI.<\/p>","1.0.13":"
New feature: Custom AI Avatar \u2014 replace the default robot emoji with your own image via Settings \u2192 UI.<\/p>","1.0.12":"
New feature: Suggested Questions \u2014 clickable chips that send a question instantly when clicked.<\/p>","1.0.11":"
New feature: Welcome Message \u2014 show a custom AI greeting when chat opens. Enable in Settings \u2192 UI.<\/p>","1.0.10":"
Adds a convenient "Upgrade to Pro" link in the plugins list.<\/p>","1.0.9":"
Critical fix: resolves fatal error on activation. All users should update immediately.<\/p>","1.0.8":"
Minor maintenance update. Recommended for all users.<\/p>","1.0.7":"
WooCommerce bots moved to EasyIT AI Chat Pro. Default models updated to latest versions (GPT-4o-mini, Claude 3.5 Haiku, Gemini 2.0 Flash).<\/p>","1.0.4":"
Adds Google Gemini support, auto-title sessions, data retention cron, and per-IP rate limiting. Recommended for all users.<\/p>","1.0.3":"
The shortcode has been renamed from Security and WordPress.org compliance update. Recommended for all users.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3551631,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3551631,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3553306,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3553295,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":{"easyit\/ai-chat":{"$schema":"https:\/\/schemas.wp.org\/trunk\/block.json","apiVersion":3,"name":"easyit\/ai-chat","title":"AI Chat","category":"widgets","icon":"format-chat","description":"Add the EasyIT AI chat (or a WooCommerce bot) to any page.","keywords":["ai","chat","chatbot","openai","gemini","claude","woocommerce"],"textdomain":"easyit-ai-chat","attributes":{"botType":{"type":"string","default":"chat"},"provider":{"type":"string","default":""},"profile":{"type":"string","default":""},"title":{"type":"string","default":""},"placeholder":{"type":"string","default":""},"height":{"type":"number","default":600},"productId":{"type":"number","default":0}},"supports":{"html":false,"align":["wide","full"],"spacing":{"margin":true}},"editorScript":"file:.\/editor.js"}},"tagged_versions":["1.0.10","1.0.11","1.0.12","1.0.13","1.0.14","1.0.15","1.0.16","1.0.17","1.0.18","1.0.19","1.0.20","1.0.21","1.0.22","1.0.23","1.0.24","1.0.25","1.0.26","1.0.27","1.0.28","1.0.29","1.0.3","1.0.30","1.0.31","1.0.4","1.0.7","1.0.8","1.0.9","2.0.0","2.0.1","2.1.0","2.1.1","2.1.2","2.10.0","2.10.1","2.11.0","2.12.0","2.3.4","2.4.0","2.5.0","2.6.0","2.7.0","2.8.0","2.9.0"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3553433,"resolution":"1","location":"assets","locale":"","width":1920,"height":912},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3553433,"resolution":"2","location":"assets","locale":"","width":1920,"height":912},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3553433,"resolution":"3","location":"assets","locale":"","width":1920,"height":912}},"screenshots":{"1":"Chat interface \u2014 conversation history sidebar, user and AI messages, timestamps, copy and read-aloud buttons.","2":"Settings page \u2014 provider tabs, API keys, Test Connection button, UI customization, and Security Suite.","3":"Analytics dashboard \u2014 total conversations, messages, 7-day bar chart, feedback ratings.","4":"Shortcode Builder \u2014 visual builder generates shortcode live; copy with one click.","5":"Floating chat widget \u2014 fixed launcher button that opens a slide-up chat panel on every page.","6":"Security settings \u2014 Access Restriction, IP Blocklist, Word Filter, Captcha, and more."}},"plugin_section":[],"plugin_tags":[191735,2364,216196,194533,286],"plugin_category":[45],"plugin_contributors":[265076],"plugin_business_model":[],"class_list":["post-312787","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-chatgpt","plugin_tags-openai","plugin_tags-woocommerce","plugin_category-ecommerce","plugin_contributors-muradbd","plugin_committers-muradbd"],"banners":{"banner":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/banner-772x250.png?rev=3553295","banner_2x":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/banner-1544x500.png?rev=3553306","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/icon-128x128.png?rev=3551631","icon_2x":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/icon-256x256.png?rev=3551631","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/screenshot-1.png?rev=3553433","caption":"Chat interface \u2014 conversation history sidebar, user and AI messages, timestamps, copy and read-aloud buttons."},{"src":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/screenshot-2.png?rev=3553433","caption":"Settings page \u2014 provider tabs, API keys, Test Connection button, UI customization, and Security Suite."},{"src":"https:\/\/ps.w.org\/easyit-ai-chat\/assets\/screenshot-3.png?rev=3553433","caption":"Analytics dashboard \u2014 total conversations, messages, 7-day bar chart, feedback ratings."}],"raw_content":"\n EasyIT AI Chat<\/strong> adds an AI assistant to your site that answers from your own content<\/strong>, links to the page it used, and stops when it reaches the spending limit you set<\/strong>. It works for any business site and comes with free WooCommerce bots (orders, products, returns). Set it up in about two minutes with the built-in wizard.<\/p>\n\n Connect OpenAI (ChatGPT), Anthropic Claude, Google Gemini, DeepSeek, Together AI, a free local Ollama model, or any OpenAI-compatible endpoint, using your own API key. No tracking, no telemetry, no subscription \u2014 ever.<\/p>\n\n \ud83c\udf10 Website: easyit.com.bd<\/a>\n \ud83d\udcfa Tutorials: youtube.com\/@easybdit<\/a>\n \ud83d\udcac Community: facebook.com\/easybdit<\/a><\/p>\n<\/blockquote>\n\n OpenAI (ChatGPT), Anthropic (Claude), Google Gemini, DeepSeek, Together AI, Ollama (self-hosted, free), and any OpenAI-compatible endpoint (LM Studio, gateways, proxies). Replies stream in real time.<\/p>\n\n Everything below used to need a paid add-on and is now free and built in.<\/p>\n\n Attributes: When a user sends a message, it is forwarded to your configured AI provider along with the conversation history. Messages are also stored in your own database so conversations can resume. Nothing is sent to the plugin author.<\/strong> You should mention your chosen provider in your site's Privacy Policy.<\/p>\n\n This plugin connects to external AI services depending on which provider you configure. No data is transmitted unless a user actively sends a chat message.<\/p>\n\n Used when OpenAI is selected as the AI provider, and for embeddings (to power semantic search over your site content or documents) when OpenAI is chosen as the embedding service. Text sent for embedding is the content you index.\n* Service URL: https:\/\/api.openai.com\/\n* Terms of Use: https:\/\/openai.com\/policies\/row-terms-of-use\n* Privacy Policy: https:\/\/openai.com\/policies\/row-privacy-policy<\/p>\n\n Used when Anthropic is selected as the AI provider.\n* Service URL: https:\/\/api.anthropic.com\/\n* Terms of Use: https:\/\/www.anthropic.com\/legal\/consumer-terms\n* Privacy Policy: https:\/\/www.anthropic.com\/legal\/privacy<\/p>\n\n Used when DeepSeek is selected as the AI provider.\n* Service URL: https:\/\/api.deepseek.com\/\n* Terms of Use: https:\/\/chat.deepseek.com\/downloads\/DeepSeek%20Terms%20of%20Use.html\n* Privacy Policy: https:\/\/chat.deepseek.com\/downloads\/DeepSeek%20Privacy%20Policy.html<\/p>\n\n Used when Google Gemini is selected as the AI provider, and for embeddings (semantic search over your site content or documents) when Gemini is chosen as the embedding service.\n* Service URL: https:\/\/generativelanguage.googleapis.com\/\n* Terms of Use: https:\/\/ai.google.dev\/gemini-api\/terms\n* Privacy Policy: https:\/\/policies.google.com\/privacy<\/p>\n\n Used when Ollama is selected. Calls your own self-hosted Ollama server URL.\nNo third-party service is involved unless you point it at a remote server.<\/p>\n\n Data sent to external services:<\/strong> The user's chat message and recent conversation history (last 10 messages). No personal data beyond what the user types is transmitted.<\/p>\n\n WooCommerce bots:<\/strong> When a WooCommerce bot is used, relevant store data needed to answer the question (e.g. order status\/items, product details, or \u2014 for the admin-only \"Ask Your Store\" tool \u2014 aggregate revenue\/order\/customer data) is included in the request sent to your configured AI provider. This data never goes anywhere except the AI provider you've chosen; it is not sent to the plugin author.<\/p>\n\n\n Automatic Installation (Recommended)<\/strong><\/p>\n\n Manual Installation<\/strong><\/p>\n\n Setup (about two minutes)<\/strong><\/p>\n\n Optional next steps<\/strong><\/p>\n\n Three things stand out. It answers from your own pages and documents and shows the sources. It has built-in spending limits so a busy day (or an abuser) can't run up your AI bill. And everything, including the WooCommerce bots and the usage tracking, is free with no Pro version. It is smaller and younger than the biggest plugins, so if you need AI agents, an MCP server or a live-agent inbox, one of them may suit you better.<\/p><\/dd>\n Not if you set a limit. Under Settings \u2192 Security \u2192 Usage Budget you can cap tokens per day, tokens per month or estimated cost per month. When the cap is hit the chat pauses with a message you choose, and you get one email. The Analytics page shows tokens and estimated cost per model. Costs are estimates from list prices; your provider's invoice is the source of truth.<\/p><\/dd>\n Yes. Under EasyIT AI Chat \u2192 Forms & Hours<\/strong> switch on an enquiry form, a booking form, or both (two ready-made templates are included), and choose which fields to ask. They appear as buttons above the chat input, can be offered by the \"Talk to a person\" button, and can be placed on any page with Turn on business hours in Forms & Hours and enter your opening times and any closed dates. Outside those hours the chat shows an \"offline\" notice with when you reopen and a button for your first form. You can keep the AI answering (it will say you are closed) or switch it off while closed so visitors only see the notice and your forms. Hours use your WordPress time zone, including daylight-saving changes, and the notice updates by itself at opening time even on cached pages.<\/p><\/dd>\n In your own database (EasyIT AI Chat \u2192 Requests). By default they are deleted after 365 days; you can change that or keep them forever. They are included in WordPress's Export and Erase Personal Data tools, and they are saved even when No-Storage Mode is on, because the visitor deliberately sent them to you.<\/p><\/dd>\n Yes. EasyIT AI Chat \u2192 Conversations<\/strong> lists every stored conversation with search, a \"rated not helpful\" filter, a full transcript view, CSV export of the list and per-conversation download or delete. Only administrators can see it, and conversations are removed automatically after the retention period you set. With No-Storage Mode on, nothing is saved, so nothing appears there.<\/p><\/dd>\n Yes. Under Settings \u2192 General \u2192 Quick Questions, add up to 8 questions with your own answers. They appear as buttons at the start of a chat; tapping one shows your answer instantly at no AI cost, and anything else the visitor types goes to the AI as usual.<\/p><\/dd>\n Yes, in two ways. Turn on Ask This Site<\/strong> (Knowledge Base page) and it learns your published pages and posts, or fill in Business Facts<\/strong> (Settings \u2192 General) with your hours, phone, address and policies. The setup wizard offers both. The Analytics page then shows the questions it still couldn't answer.<\/p><\/dd>\n The visitor's message, recent conversation history and, when the knowledge base is used, the few relevant passages from your content. If you use OpenAI or Gemini for semantic search, your indexed content is also sent to that provider to be embedded. Nothing is sent to the plugin author.<\/p><\/dd>\n Searching is done inside your WordPress database. In testing, a question scanned 3,000 stored passages in about 0.1 seconds, and memory use stays flat however large the index is. Very large sites (tens of thousands of pages) should expect slower answers; the Knowledge Base page shows how long the last search took.<\/p><\/dd>\n For OpenAI<\/strong>, Anthropic<\/strong>, DeepSeek<\/strong>, and Google Gemini<\/strong> \u2014 yes, you need your own API key. For Ollama<\/strong> \u2014 no key needed, just a running Ollama server.<\/p><\/dd>\n[easyai]<\/code> to [eaic_chat]<\/code>. If you used [easyai]<\/code> on any pages, please update them after upgrading.<\/p>","1.0.2":"\n
\ud83c\udfaf How It Works (3 Steps)<\/h4>\n\n
\n
[eaic_chat]<\/code> into any page or post, or just turn on the floating chat button in Settings \u2192 UI. No coding required.<\/li>\n\ud83c\udfc6 Why EasyIT AI Chat?<\/h4>\n\n
\n
provider=\"gemini\"<\/code>).<\/li>\n\u2728 Supported AI Providers<\/h4>\n\n
\ud83d\ude80 Chat Features<\/h4>\n\n
\n
\ud83d\udcda Knowledge Base & Ask This Site<\/h4>\n\n
\n
\ud83d\udcc5 Enquiries, Bookings & Business Hours<\/h4>\n\n
\n
[eaic_form id=\"\u2026\"]<\/code> shortcode on any page<\/li>\n\ud83d\udcac Engage Visitors & Read Conversations<\/h4>\n\n
\n
\ud83e\uddd9 Easy Setup & Reliability<\/h4>\n\n
\n
\ud83d\udcc8 Insights, Cost Control & Leads<\/h4>\n\n
\n
\ud83d\udd12 Security Suite<\/h4>\n\n
\n
\ud83d\uded2 WooCommerce Bots (requires WooCommerce)<\/h4>\n\n
\n
[eaic_order_chat]<\/code>) \u2014 guests verify with order number + billing email; logged-in customers are verified automatically<\/li>\n[eaic_product_chat]<\/code> or [eaic_product_chat product_id=\"42\"]<\/code>) \u2014 answers about price, stock, description and variations from real store data<\/li>\n[eaic_return_chat]<\/code>) \u2014 collects item and reason, files the return request and adds an order note<\/li>\n[eaic_product_finder]<\/code>) \u2014 \"red dress under $50\" returns real product cards with add-to-cart links<\/li>\n\ud83d\udd27 Shortcode Examples<\/h4>\n\n
[eaic_chat] \u2014 basic chat\n[eaic_chat provider=\"gemini\" title=\"Support Bot\" height=\"500\"] \u2014 choose a provider\n[eaic_chat profile=\"support-bot\"] \u2014 load a saved bot profile\n<\/code><\/pre>\n\nprovider<\/code>, title<\/code>, placeholder<\/code>, system_prompt<\/code>, height<\/code>, profile<\/code>. The Shortcode Builder<\/strong> (EasyIT AI Chat \u2192 Shortcode Builder) writes them for you.<\/p>\n\n\ud83d\udd12 Privacy<\/h4>\n\n
External Services<\/h3>\n\n
OpenAI<\/h4>\n\n
Anthropic (Claude)<\/h4>\n\n
DeepSeek<\/h4>\n\n
Google Gemini<\/h4>\n\n
Ollama<\/h4>\n\n
\n
\n
\n
\n
[eaic_chat]<\/code>, the \"AI Chat\" block or the Elementor widget to any page<\/li>\n<\/ul>\n\n\n\n
How is this different from other AI chatbot plugins?<\/h3><\/dt>\n
Will it surprise me with a big AI bill?<\/h3><\/dt>\n
Can visitors book an appointment or leave a message?<\/h3><\/dt>\n
[eaic_form id=\"your-form-id\"]<\/code>. Every submission is saved under Requests<\/strong>, emailed to you, and optionally confirmed by email to the visitor.<\/p><\/dd>\nHow does offline mode work?<\/h3><\/dt>\n
Where are bookings and enquiries stored, and for how long?<\/h3><\/dt>\n
Can I read what visitors are asking?<\/h3><\/dt>\n
Can I answer common questions without using AI?<\/h3><\/dt>\n
Does the chatbot know my business?<\/h3><\/dt>\n
What is sent to the AI provider?<\/h3><\/dt>\n
How big a site can Ask This Site handle?<\/h3><\/dt>\n
Do I need an API key?<\/h3><\/dt>\n
How do I get an API key?<\/h3><\/dt>\n